Open Window Support

Need help with Open Window? Email [email protected].

Please include your device model, iOS version, app version, selected place, and a short description of what happened. Do not send sensitive personal information.

Common Questions

Why does the app ask for location?
Only when you choose current location. The coordinate is used to fetch nearby outdoor air-quality or weather data.

Why is the app conservative?
If data is old, cached, incomplete, or low confidence, Open Window may reduce the score or avoid sending alerts.

Can I use the app without an account?
Yes. Open Window is designed without a Paran account.

How do I manage Plus?
Subscriptions are managed through Apple App Store account settings.

Links